Privacy Policy

MilMentor.com
Owned and Operated by Service to Success, LLC (Delaware Limited Liability Company)
Last Updated: February 18, 2026

1. Introduction

Service to Success, LLC, a Delaware limited liability company ("Service to Success," "Company," "we," "our," or "us"), owns and operates MilMentor.com and related platforms, services, applications, and technologies (collectively, the "Platform").

This Privacy Policy explains how we collect, use, store, share, and protect personal information obtained through MilMentor.com and any related interactions, including mentorship, hiring, events, communications, analytics, and marketing activities.

By accessing or using the Platform, creating an account, applying for jobs, registering for events, communicating with mentors or employers, or otherwise interacting with us, you acknowledge and agree to the collection and use of information in accordance with this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to:

  • MilMentor.com
  • All subdomains and related services
  • Communications conducted through the Platform
  • Data collected during mentorship, hiring, and event participation
  • Information collected through marketing campaigns, forms, and integrations

This Policy does not apply to third-party websites, employers, event hosts, or platforms that you may access through external links. Those entities operate independently and maintain their own privacy policies.

3. Information We Collect

We collect personal information, professional information, technical data, and usage data in connection with Platform operations.

A. Personal Identification Information

This may include your name, email address, phone number, mailing address, job title, username, password credentials, and verification information.

B. Professional and Employment Information

This may include resumes, work history, military service history, industry preferences, salary expectations, education, certifications, location preferences, employer affiliations, and other job-related data you choose to provide.

C. Account and Platform Activity Data

We collect data regarding mentorship scheduling, job applications submitted, employer communications, event registrations, participation history, messaging activity, and general interaction with Platform features.

D. Technical and Device Information

This may include IP address, browser type, operating system, device identifiers, access times, referral URLs, and log data generated when you use the Platform.

E. Usage and Analytics Data

We collect information about how users navigate and interact with the Platform, including page views, clicks, session duration, feature usage, and performance metrics.

F. Information From Third Parties

We may receive information from:

  • LinkedIn or similar platforms if you choose to connect accounts
  • Calendar integrations
  • Event registration systems
  • Employers interacting with your profile
  • Service providers assisting with Platform operations

G. Communications

We collect information contained in messages, emails, feedback submissions, mentorship conversations, and support inquiries.

4. Methods of Data Collection

We collect information in the following ways:

  • Information provided directly by you when you create an account, upload a resume, apply to jobs, register for events, schedule mentorship calls, or contact us.
  • Information collected automatically through cookies, tracking technologies, server logs, and analytics tools when you access the Platform.
  • Information obtained from third-party integrations and service providers used to facilitate scheduling, authentication, marketing, analytics, or communication.

5. How We Use Information

We use collected information for legitimate business purposes, including:

  • Operating and maintaining the Platform and its features.
  • Facilitating mentorship connections, job applications, employer access, and event participation.
  • Transmitting your job application materials to employers.
  • Allowing employers to review candidate profiles consistent with Platform functionality.
  • Communicating with you regarding account activity, updates, events, opportunities, marketing campaigns, newsletters, and service announcements.
  • Improving Platform functionality, user experience, analytics, and product development.
  • Monitoring usage to detect fraud, misuse, security incidents, or policy violations.
  • Complying with legal obligations, enforcing our Terms of Service, protecting our legal rights, and defending against claims.

We may also use anonymized or aggregated data for reporting, analytics, benchmarking, investor communications, and marketing materials.

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

Employers and Companies

If you apply to a job, register for an employer event, or make your profile visible within employer-accessible areas, your information may be shared with employers and company representatives. Once shared, employer use of your data is governed by their own privacy policies and practices. We are not responsible for employer data handling.

Mentors and Other Users

If you schedule mentorship sessions or communicate within the Platform, certain profile information may be visible to other users as necessary to facilitate interaction.

Service Providers

We may share information with trusted third-party service providers who assist with hosting, analytics, email delivery, messaging systems, event registration, authentication, and technical infrastructure. These providers operate under contractual confidentiality obligations.

Business Transfers

In the event of a merger, acquisition, asset sale, restructuring, or corporate transaction involving Service to Success, personal information may be transferred as part of that transaction.

Legal Compliance

We may disclose information if required to do so by law, subpoena, court order, regulatory requirement, or if we believe disclosure is necessary to protect our rights, enforce agreements, prevent fraud, or ensure user safety.

7. Data Security

Service to Success implements commercially reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of electronic transmission or storage is completely secure. By using the Platform, you acknowledge that we cannot guarantee absolute security and assume the inherent risks associated with internet-based systems. You are responsible for maintaining the confidentiality of your login credentials and for notifying us of unauthorized access.

8. Employment and Hiring Data Disclaimer

MilMentor facilitates the transmission of job application materials between users and employers. We do not control how employers store, process, or secure your information after it has been transmitted to them. We are not responsible for employer data practices, hiring decisions, internal applicant tracking systems, or employment-related disputes. Users acknowledge that submitting job applications through the Platform involves the voluntary sharing of professional information with third parties.

9. Event Participation Data

When you register for events, including third-party events, your registration data may be shared with event hosts or sponsors as necessary to facilitate participation. Once shared, such parties operate under their own data policies, and we are not responsible for their data handling practices.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, analyze usage, remember preferences, and improve user experience. You may adjust browser settings to refuse cookies, but doing so may limit certain features of the Platform.

11. Data Retention

We retain personal information for as long as necessary to:

  • Provide Platform services.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce agreements.
  • Maintain business records.

We may retain anonymized or aggregated data indefinitely.

12. Your Data Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of processing. To exercise any applicable rights, you may contact us at [email protected]. We may require identity verification before responding to requests. Certain information may be retained as required by law or for legitimate business purposes.

13. International Users

If you access the Platform from outside the United States, you understand that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

14. Children's Privacy

The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such data collection, we will take reasonable steps to delete the information.

15. Limitation of Liability Related to Data

To the fullest extent permitted by law, Service to Success shall not be liable for unauthorized access, data breaches, data loss, employer misuse of shared data, third-party system failures, hacking incidents, or any indirect, incidental, consequential, or special damages arising from the use of the Platform. Users acknowledge that participation in mentorship, hiring, and event activities involves voluntary data sharing.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on MilMentor.com with a revised "Last Updated" date. Continued use of the Platform after updates constitutes acceptance of the revised policy.

17. Contact Information

If you have any questions regarding this Privacy Policy, you may contact:

Service to Success, LLC
Owner and Operator of MilMentor.com
Email: [email protected]

Thank you for trusting Service to Success, LLC with your information. We are committed to maintaining a professional, secure, and transparent environment for the military and military-connected community.

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